Looking to understand fire department needs

[chrisdunn]

Howdy everyone. First let me say to everyone working to save lives 24/7 thank you, from the bottom of my heart. I do appreciate all that you have done and continue to do. 9/11 caused us all to look at many things in a new light. One of those was our firemen (and firewomen sorry if that isn't the correct term). It truly brought home to me the real danger our firefighters are putting themselves in every day. It is strange that it takes something so horrific to bring me into the reality of the dangers inherrent to the job. So thank you.

Now the reason I have become a member. Recently the software company I work for has talked to a fire truck manufacturer located near us. I want to understand as much about this companies industry as possible and as an extension of that their clients. By understanding the needs of this companies clients I can be sure that our product helps this company deliver what these clients need in a timely manner. So the type of information I am looking for is what a perspective client looks for when purchasing a firetruck. In terms of the sales process itself and the product. I am also interested in finding what some people have had as experiences here, both good and bad. I really appreciate any information you can give me.

thanks

Chris Dunn

[lrrlti]

Fire Equipment

Hello. To best answer your question you might wan't to call your local Fire Department, and ask them for the info you need. It would be very hard to explain over the internet, eplain to them who you are and ask them if they can help you out. One more thing when you call ask to speak to a Cheif Officer, he will be able to help you best.

[Lonepine5700]

I agree with Irrlti...different dept.'s & areas have different needs and/or wants. Volunteer dept.'s with limited funding (like mine ) fall into the needs vs. wants area of your question. Besides, if you can actually go down to the fire station istself and see the equipment and get a real "hands-on" approach to it, you have a better understanding of what you are wanting to know.

Sorry if my rambling went on and on...just my $.02 worth.

[lrrlti]

Thanks

Thank you Mr.Dunn. I'm glad to know that we are appreciated by some one. I'm glad that you are interested in what we do, and trying to understand it as well. I hope you get the info that you need. I hope the info we gave you was helpful, and if it wasn't than im sorry.

[lrrlti]

Thanks Chief

Thanks Chief. Glad you got on with Firehouse.com.

[fyrmnchamp]

Chris,

Well I am glad to see that there are some companies left out there who are interested in what the consumer really wants and needs. IrrIti and Lonepine5700 both gave you some good advice about contacting your local fire department however there is a book that I used during my studies for my degree in Fire Protection Technology. I believe the book is published by Mosby or Brady and the title is "Apparatus Specifications and Purchasing" I hope this helps and if you need anything else please feel free to contact me.

[fyrmnchamp]

Department Needs

Chris,

It doesn't appear as though you are checking the messages you recieve here or you are not responding to them. Either way I wanted to let you know that the book I referanced in my previous message to you is actually published by Fire Engineering Books & Viseos. The author is William C. Peters and it is an outstading book for any fire department looking to purchase a new apparatus or even for someone in your place who wants to understand fire department needs and the purchasing process from a fire department point of view. I hope this helps.