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Helping in english.

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  • Helping in english.

    Hello brothers and sisters.

    I am a 40 years old firefighter from Austria. Actualy I visit a school. Now, I have many problems in english. I have next week a exam in english. I must write a complain but i have no idea how i write this email. I hope, the big firefighter family can me help. This is my homework:

    You have a small business which specialises in printing T-shirts. You recently received an order from Mr. Chris Smith from the USA. Unfortunately there is a copyright issue with the design he has chosen. Write a business email to Mr. Smith to inform him the problem.

    In your business email you should:
    - refer to the product he purchased.
    -explain what the problem is.
    -suggest a solution.

    Write a suitable beginning an ending for your email. Write around 250 words.

    Product: Classic T-shirt, red, M
    Design: (you deside)
    Date of purchase: January 28
    Estimated date of delivery: February 9-15
    Price: ? 14,99
    Postage to USA: ?8,99 (insurance included)
    Totall: ? 23,98

    Thank to all.

  • #2
    What day is it due???


    • #3
      What day is it due???


      • #4
        Ok read the disclaimer at the top!!!

        There are 253 words, but it includes the top two sentences

        Good luck, I use to hate writing papers

        I am definitely not an English paper writer, so not sure of the set up you need!!!
        """Write a business email to Mr. Smith to inform him the problem."""

        Mr. Smith

        I appreciate the orders you have sent us in the past, and it is fantastic to work with you. I looked over your recent order of medium red, Classic t-shirts. You placed the order on January 28th, and were requesting a delivery date of between February 9-15th. The cost quoted is not a problem.
        In looking at the "angel" design, we found out that design has a copyright existing, for the design. With all the designs that exist, it is sometimes hard not to violate copyright laws. I have had our design person change a few things in the design. The design person came up with four different alternative designs, for you to look at. I feel that these designs still meet the intent of your original design. Plus, the alternative designs will not infringe on existing copyright designs.
        If you would please look these over within the next two days, and if you like one of the four designs, we can still meet your delivery dead line. You can also propose other changes to the design, that can be looked at for compliance with the copyright laws.
        I look forward to working with you and resolving this matter, so we can get you the desired product you want, and on time.

        If any questions please write or call.

        Thank you


        • #5
          Thank You.

          You are the best. i have never think , to become a so fast answer.
          Thank you again. I wish you a great day. I hope i can you take queastion in the next time again. And i hope , my english has to be better in the next 2 years. :-)



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