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  • Webteam is trying...here's proof

    I had correspondance with the Webteam in the last couple of days regarding some of the "issues" and just wanted to let everyone else know the reply.......

    _________________________________

    This is the reply to my first email to them:


    Hi,
    Thanks so much for bringing this to our attention. All offensive posts have been removed and the user has been banned (again).

    And thank you for your patience! We actually have just set up for several staff members to be able to moderate from home in the evenings. We are also considering giving moderator status to trusted, longtime members of the forum.We are also looking at ways to improve the way our registration works so that we can prevent this from happening in the future.

    We welcome suggestions and thank you for your continuted support!

    Sarah
    Webteam


    And again....the reply to the second one
    __________________________________________________ _________

    Hello,


    Thank you for bringing this to our attention. We appreciate it when our
    members notify us of innappropirate threads so that we can take action. All
    of these derogatory threads have been removed and the user has been banned.

    All of us at Firehouse.com deeply regret this incident. There is no reason
    that such vile, disgusting material should ever be on our sites, or any
    site. We are just as upset about this as you and we appreciate and
    acknowledge your faith and trust that we would remove this immediately. We
    thank those of you have brought it to our attention and are looking into all
    options available to us to try and prevent a similar such problem from
    happening again.

    We are, as most of you know, in a large process of change. Change not just
    among our team, but in our infrastructure as well. With this change, we look
    forward to being able to support the features that have led us to being a
    premier public safety site as well as launch new endeavors. Growing pains in
    any part of life are tough and require adjustment and patience. We know you
    have been patient enough, but we ask that you would continue to bear with us as we adjust to our situation.

    Hopefully you are encouraged by our reply, although we deeply regret the
    instance that has provoked it. Please know that we are continually working
    to support you and provide you with the best information on behalf of the
    fire and EMS service, as well as working to make our delivery of this to you
    as highly efficient as possible.

    Again, we apologize for this problem, and are working to prevent it from happening again.


    The Webteam of Firehouse.com

    _______________________________________________

    They are making and effort and so far I am confident they will come up with something new soon.
    Last edited by Dickey; 02-01-2007, 07:27 PM.
    Jason Knecht
    Firefighter/EMT
    Township Fire Dept., Inc.
    Eau Claire, WI

    IACOJ - Director of Cheese and Whine
    http://www.cheddarvision.tv/
    EAT CHEESE OR DIE!!

  • #2
    I hope so. He's back with an almost legitimate sounding name this time.
    Never argue with an Idiot. They drag you down to their level, and then beat you with experience!

    IACOJ

    Comment


    • #3
      Webteam is on the ball tonight, Thanks!

      But the night is young
      Peace to our fallen brothers...

      9/11/01 NYC WTC

      7/4/02 Gloucester City, NJ

      -=IACOJ=- The proof is in the crust

      ......Work hard, play hard, and always have fun along the way......

      Comment


      • #4
        Master Yoda

        "Do or do not. There is no try."
        Co 11
        Virginia Beach FD

        Amateurs practice until they get it right; professionals practice until they cannot get it wrong. Which one are you?

        'The fire went out and nobody got hurt' is a poor excuse for a fireground critique.

        Comment


        • #5
          He's back again.

          FireChiefShfd34

          Post reported and request to the webteam to cease new users for a few days, as already suggested by others.
          September 11th - Never Forget

          I respect firefighters and emergency workers worldwide. Thank you for what you do.

          Sheri
          IACOJ CRUSTY CONVENTION CHAIR
          Honorary Flatlander

          RAY WAS HERE FIRST

          Comment


          • #6
            Glad someone is getting a response from the WT cause I still have yet to get one.
            IACOJ
            FTM-PTB

            Comment


            • #7
              I just sent a PM as well.
              September 11th - Never Forget

              I respect firefighters and emergency workers worldwide. Thank you for what you do.

              Sheri
              IACOJ CRUSTY CONVENTION CHAIR
              Honorary Flatlander

              RAY WAS HERE FIRST

              Comment


              • #8
                We are also considering giving moderator status to trusted, longtime members of the forum.We are also looking at ways to improve the way our registration works so that we can prevent this from happening in the future.
                That's the best idea they ever had, wonder how they came up with that?

                Comment


                • #9
                  It's going to be a long night
                  Peace to our fallen brothers...

                  9/11/01 NYC WTC

                  7/4/02 Gloucester City, NJ

                  -=IACOJ=- The proof is in the crust

                  ......Work hard, play hard, and always have fun along the way......

                  Comment


                  • #10
                    they did a good job of getting rid of those posts this time around tonight

                    Comment


                    • #11
                      Indeed... WT shows signs of life.

                      My subscription has at long last been activated.

                      It should not have taken so long....... but yes, they are trying.

                      Thanks WT.
                      You only have to be stupid once to be dead permanently
                      IACOJ Power Company Liason
                      When trouble arises and things look bad, there is always one individual who perceives a solution
                      and is willing to take command. Very often, that individual is crazy. - Dave Barry.

                      Comment


                      • #12
                        Originally posted by RspctFrmCalgary View Post
                        He's back again.

                        FireChiefShfd34

                        Post reported and request to the webteam to cease new users for a few days, as already suggested by others.
                        I'm most curious why he claims to be the Chief of the SHFD? That would be me....Some of you may remember a tread last September titled "Disgrace" it envolved my department. The forums in our local newspaper was shut down for over a month because of a troll who was posting porn, and libelous attacks on myself and the SHFD as well as others. As soon as they came back up he was back everynight with a new screen name.Eventually the moderators permantely eliminated him or so it seems, he hasn't made an appearance in over 3 weeks. If the web team would like to contact me I can put them in touch with the Times moderator who has a long list of banned IP addresses. Myself and the members of the SHFD have always suspected that this individual is a former disgruntled SHFD firefighter.
                        [FONT=Times New Roman]Douglas R. Patton
                        IACOJ
                        "Omnis Cedo Domus"
                        I am now a former Chief and the views, opinions, and comments are mine and mine alone.
                        Isaiah 6:8

                        Comment


                        • #13
                          Originally posted by Chief2701 View Post
                          I'm most curious why he claims to be the Chief of the SHFD? That would be me....Some of you may remember a tread last September titled "Disgrace" it envolved my department. The forums in our local newspaper was shut down for over a month because of a troll who was posting porn, and libelous attacks on myself and the SHFD as well as others. As soon as they came back up he was back everynight with a new screen name.Eventually the moderators permantely eliminated him or so it seems, he hasn't made an appearance in over 3 weeks. If the web team would like to contact me I can put them in touch with the Times moderator who has a long list of banned IP addresses. Myself and the members of the SHFD have always suspected that this individual is a former disgruntled SHFD firefighter.
                          Could be a coincidence... there are a lot of SHFDs out there...

                          Comment


                          • #14
                            Well...........

                            I Have, as everyone knows, been rather critical of the direction that these Forums were taking recently. As many of you saw, (In another thread) I engaged The Management (WT?) in conversation, in order to try to find out just what the problems were, and to see what we could do to help. It seems that some things are starting to turn around, and I would only ask that everyone please be patient a little longer, and give the WT room to work. Thank You, Stay Safe out there. Harve
                            Never use Force! Get a Bigger Hammer.
                            In memory of
                            Chief Earle W. Woods, 1912 - 1997
                            Asst. Chief John R. Woods Sr. 1937 - 2006

                            IACOJ Budget Analyst

                            I Refuse to be a Spectator. If I come to the Game, I'm Playing.

                            www.gdvfd18.com

                            Comment


                            • #15
                              I appreciate the webteam doing their best to get rid of these individuals who seem to wish nothing but ruin on the forums.

                              I have to say though I am 100% against member moderators. I believe it is the job of the owners and those tasked with running the web site to be the guardians of it. I have found the majority of the forums I belong to that have member moderators do not run smoothly or fairly. Friends of the moderators seem to always get far more lenient treatment than those that are just members of the forum. Essentially cliques form and dominate the forums with the support and power of the member moderators. Could it be different here? Perhaps...but I doubt it. Sorry if that offends anyone, it is just my humble opinion.

                              FyredUp
                              Crazy, but that's how it goes
                              Millions of people living as foes
                              Maybe it's not too late
                              To learn how to love, and forget how to hate

                              Comment

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