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  • SPFDRum
    replied
    Hmmmm, webteam? webteam?, now I've heard of such, but it's an old memory- can anyone help?

    Leave a comment:


  • kadempc
    replied
    We'll have to see if this is just lip service to calm people down, or if they are sincere in what they say. I used to be heavily involved in the forums years ago, and one of the reasons I stayed away was the webteam and their "power" they think they have. I guess some things DO never change.

    Leave a comment:


  • ChiefReason
    replied
    Originally posted by RspctFrmCalgary
    And Here first LOL

    I have this sneaking suspicion that Sarah is going to make a lot of friends in a hurry if she's successful in fixing the various problems the forums have been experiencing.

    Yeah; so let's put her on a calendar like the Playboy firefighter.

    Leave a comment:


  • res54cuecaptain
    replied
    Originally posted by SSTONER
    That should be easy as they can set up an auto reply!
    better than nothing.........

    Leave a comment:


  • SSTONER
    replied
    Originally posted by NJFFSA16
    A simple..."thank you for your comments...we are addressing the issue and hope to have it resolved shortly" would suffice.
    That should be easy as they can set up an auto reply!

    Leave a comment:


  • res54cuecaptain
    replied
    Originally posted by RspctFrmCalgary
    And Here first LOL

    I have this sneaking suspicion that Sarah is going to make a lot of friends in a hurry if she's successful in fixing the various problems the forums have been experiencing.

    shes actually RESPONDING to us, so shes already a friend in my book, hopefully she DOES fix these problems

    Leave a comment:


  • RspctFrmCalgary
    replied
    The webteam speaks!

    ---------------------------

    Hi all,
    It sounds like everyone is pretty frustrated, and I can understand why. Our office has been pretty short staffed for the last couple of months. I apologize for the lack of response to your emails and posts.

    I am a new member of the "webteam" and I'm working on addressing the problems you have mentioned. From first glance I'm not sure why we are having problems with posting and time stamps but I am going to contact our web services team to get to the bottom of it.

    Thanks for your patience. I'll post another update as soon as this is all resolved.

    Sarah
    Firehouse.com
    And Here first LOL

    I have this sneaking suspicion that Sarah is going to make a lot of friends in a hurry if she's successful in fixing the various problems the forums have been experiencing.

    Leave a comment:


  • firenresq77
    replied
    Well...... Sarah from the WT replied over Here

    webteam
    Administrator
    Join Date: Jun 2006
    Posts: 2,325

    Attempting to fix the problem

    Hi all,It indeed seems the problem is server-side. We are attempting to resolve this today.As far as posting problems, this is because our forum platform is in need of a major upgrade (as it seems you have been promised for some time!) I am new to the team, but I will push to get this done as soon as possible. Updates on that issue will follow. Many apologies for the lack of response. We have been short staffed for the last few months and I'm attempting to fix the backlog of problems. Thanks in advance for your patience. We are also addressing the way we handle emails to the Webteam. I hope to get this organized in the next two weeks so that any and all inquiries receive a quick reply.

    Thanks,
    Sarah
    Firehouse.com

    Leave a comment:


  • ChiefReason
    replied
    PLUS...
    I emailed the WT and told them to buy a new battery for their clock and then told them that I was getting that funky little notice that I could only post every 15 seconds, even though I was waiting like 5 minutes in between posts.
    It got fixed.
    But they didn't reply.
    They don't say alot, do they?
    CR

    Leave a comment:


  • ChiefReason
    replied
    Cover the furniture and leave the building.
    I think we need to de bug the Firehouse.
    CR

    Leave a comment:


  • res54cuecaptain
    replied
    Originally posted by kadempc
    I just emailed the "webteam" again, because I still have not recieved any response from them good, bad, or other. Any other suggestions or even comments?
    http://forums.firehouse.com/forumdisplay.php?f=295

    you can post your request there......good luck getting it through, your gonna need it

    Leave a comment:


  • kadempc
    replied
    Nothing???

    I just emailed the "webteam" again, because I still have not recieved any response from them good, bad, or other. Any other suggestions or even comments?

    Leave a comment:


  • NJFFSA16
    replied
    Originally posted by kadempc
    I have tried to email the webteam/FH with no answer.
    Join the frustrated crowd. The mysterious lack of common courtesy exhibited by the webteam astonishes me. Just a simple reply, acknowledging the receipt of an e-mail would suffice. I'm sure if they sent you an e-mail regarding Firehouse.com matters...they would expect a reply.

    A simple..."thank you for your comments...we are addressing the issue and hope to have it resolved shortly" would suffice.

    Leave a comment:


  • firenresq77
    replied
    Originally posted by kadempc
    I have tried to email the webteam/FH with no answer.
    This has been a common problem lately. Many of us can't even start a new thread, but can post to an existing one......

    There are a few people on here that I can think of in the same line of work for you..... one is dmleblanc (??)....... He's down in Louisiana....... I'll try to think of some others.......

    Leave a comment:


  • RobbyJR307
    replied
    I am also an industrial firefighter and would like to see something like this get started up.

    Leave a comment:

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