I've been to several calls involving mail. 99% of it is from elderly women who live alone and are just scared. I have my members leave and sit down with the caller and open her mail for her. I don't wear gloves or masks or anything else. I just show her that her mail is safe and do it with a smile and no hint of being annoyed by the call.
To date, none of them have had us return to do the same. It's all about size up. If the same call was for a CNN building, I'd clear the building and let our big dogs handle it.
To date, none of them have had us return to do the same. It's all about size up. If the same call was for a CNN building, I'd clear the building and let our big dogs handle it.
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