Volunteers MIA

[tree68]

The meeting with the member in GVFD5's post is a good idea and a good way to get the person back on board.

A version of that we may all want to consider is what the reserve police department did where I used to live.

In addition to interviewing the prospective new member, they met with the applicant's significant other to make sure that he/she knew what the applicant was signing up for.

I'm sure we've all known members whose time is suddenly all taken up by the "honey do" list.

[JD1234]

All excellent procedures. Unfortunately, we see most of 1 and 2 in my area. The meeting with the member in GVFD5's post is a good idea and a good way to get the person back on board. Too many firefighters fall by the wayside because of some misunderstanding and disagreement that then mushrooms into the member being a worthless POS. The cliques in volunteer fire department can worse than a high school. Friend-protecting can be a big problem in several areas, including letting dead wood go and discipline.

Biggest problem I see in some departments is an inability of today's leaders to confront. They are perfectly happy to rip someone behind their backs, but when it comes time to addressing a problem directly, crickets.

Thanks for the replies.

[Eng34FF]

How does your Volunteer Department deal with members whose participation has fallen far below standards or is nonexistent?

1. Do nothing.
2. Grumble and moan about it.
3. Vote/Kick them out and collect their gear/equipment.
4. Contact them to find out what the problem is.
5. Outreach/encouragement to get them back in the loop.

--
Does your department do any kind of exit interview or obtain any feedback from members who leave?

Just curious. It amazes me how some departments let good members fall by the wayside and make assumptions when members stop showing up without some kind of outreach.

All of the above. We have a membership committee that handles this. If they are not on track to meet requirements at the half way point, a letter is sent. If they don't respond or pick up the pace, they are dropped. At the end of the year, we put people who did not make their quotas on notice and they have 6 months to keep up.

In addition, we require an average of 10 calls per month to maintain a locker and pager. If they don't keep up, lockers and pagers are pulled.

We try to give people every opportunity to start coming around more or explain their situation if it's temporary before dropping them. This is especially true of members who have been around for a while.

[tree68]

Our bylaws state that if you haven't met the minimum attendance requirements (5 meetings, 3 fundraisers, a hose test) to date by November, you get a letter, signed by the chief, warning you that you have five months to do so (the largest minimum the meetings).

The letter also suggests that if you have questions to show up at a meeting...

If you don't meet the requirements before the beginning of the membership year (May 1), you're out. We do have life members who do not have to pay dues or meet the requirements, but if they want to hold office or vote at meetings, they do have to meet them. Otherwise they become "inactive life members."

We just sent out a bunch of letters (late, but we'll adjust), which brought out the idea that we should rethink our requirements with some emphasis on other activities like work details, training, and (imagine that!) fire calls.

Unfortunately, there are those who wish to protect their friends (inactive though they may be) who will fight such actions. Several years ago, as we tried to bounce several members we hadn't seen in a couple of years, one active member said he felt our bylaws should be advisory, not the law of the land. Unfortunately, this makes it all the tougher to get rid of someone you really do want out.

In many cases, the reasons for non-attendance are already known, and very often there is an informal one-on-one where it's suggested that if the member is no longer interested they should resign, as that looks much better if they ever decide to join again.

[GVFD5]

The last two years we have implemented a better system for handling this situation. In the past members were just left to do what they wanted and the more active guys would get upset, talk bad about that person, and eventually driving them away for good. So what we do now is...

We have and Executive Board, made up of the Department President, Chief, and 5 members nominated and elected by their peers. The board reviews call attendence, meeting attendance, and more importantly training attendance. (thats not the only job of the Exec. Board but I will stay on topic here) We are required to attend 1/3 of all calls or participate in 10 hours of in house training every 12 months. We are not allowed to have more than two unexcused misses of the regualr monthly meeting.

If you fall below any of the above standards the Executive Board will bring you in, interview you. Ask you if something is going on and if the department can do anything to help them rectify the problem. Sometimes its an issue at home and we will give the guy sometime to get things ironed out. 9 times out of 10 someone ****ed this person off so they quit participating. At that point we can sit them both down, explain how we are a family and we will settle our differences together! It has worked really well, I have seen two guys in particular (that are VERY good firemen) do a complete 180 after our discussions.

Well, there ya go (in a nut shell).

Good Luck

Stay Safe!

FD5

[JD1234]

How does your Volunteer Department deal with members whose participation has fallen far below standards or is nonexistent?

1. Do nothing.
2. Grumble and moan about it.
3. Vote/Kick them out and collect their gear/equipment.
4. Contact them to find out what the problem is.
5. Outreach/encouragement to get them back in the loop.

--
Does your department do any kind of exit interview or obtain any feedback from members who leave?

Just curious. It amazes me how some departments let good members fall by the wayside and make assumptions when members stop showing up without some kind of outreach.